Out of Stock Items and Backorders
Although we try to keep every item in stock, occasionally some items you wish to order are not immediately available for shipment and may need to be backordered.
Cheap Joe's Art Stuff will ship all in-stock items and send the rest later at no additional charge. Backordered items ship via our "Joe's Value Shipping" method (estimated delivery 8-15 business days after the package leaves our facility).
If you have any questions or would like to handle your situation differently, please call our customer service department at 1-800-227-2788 to speak with one of our representatives. We ask that you please call instead of email, so that the best solution for your specific situation can be found as quickly as possible.