International orders ship by Priority Mail International - This service provides delivery within three to six weeks, depending on the distance from us to you. Before your order is processed you will be contacted by customer service with actual shipping charges, and insurance options, for your order.
The cost is determined by the items ordered, weight, size and destination. Items that contain hazardous or flammable materials cannot ship outside of the US. If this applies, a notification will be given.
Free shipping does not apply to international orders. The shipping charges are calculated and an email is sent for approval within 2-3 business days. If you do not have access to email, the charges will then be faxed or phoned. We request that you please respond within 7 days after receiving our notification. Orders do not ship without approval and can be cancelled up until that time. A phone number is also required for delivery.
Recipient(s) are responsible for taxes, duties, or brokerage fees and cannot be estimated prior to shipping. The correct value must be provided because we are unable to remove pricing from documents. All prices will be shown for custom clearance, for we do not mark packages as gifts or samples
All electrical products, we carry, are wired for use in the US. Please keep in mind that these electrical products may not be compatible with the electrical systems in your country, even when a converter is used. Also, damage may occur and for this reason we do not ship electrical items outside of North America or to freight forwarders.
Questions regarding international shipments should be directed to firstname.lastname@example.org. International orders do not ship without customer approval so questions regarding shipping charges will be answered once an order is placed. You may also call 1-800-277-2788 or 1-828-262-0793.
Hazardous Materials · International Shipping Restrictions
Items that are considered hazardous or flammable cannot be shipped by USPS, nor any method that requires air transportation. International orders do not ship without customer approval and questions regarding shipping charges will be answered once order is placed. You may call 1-800-277-2788 or 1-828-262-0793 if you have any questions or concerns regarding you order.