Shipping and Delivery

Cheap Joe's Shipping and Handling Rates for the Contiguous 48 States (based on order total)

Merchandise TotalJoe's Value ShippingStandard ShippingUPS 2nd Day Air
$0.00 to $24.99 $8.95* $11.95 $24.94**
$25.00 to $49.99 $8.95* $12.95 $25.94**
$50.00 to $74.99 $8.95* $13.95 $26.94**
$75.00 to $99.99 $8.95* $14.95 $27.94**
$100.00 to $124.99 $8.95* $15.95 $28.94**
$125.00 to $149.99 $8.95* $16.95 $29.94**
$150.00 to $199.99 FREE!* $17.95 $30.94**
$200.00 to $249.99 FREE!* $18.95 $31.94**
$250.00 to $299.99 FREE!* $19.95 $32.94**
$300.00 to $349.99 FREE!* $20.95 $33.94**
$350.00 to $399.99 FREE!* $21.95 $34.94**
$400.00 to $449.99 FREE!* $22.95 $35.94**
$450.00 to $499.99 FREE!* $23.95 $36.94**
$500.00 to $549.99 FREE!* $24.95 $37.94**
$550.00 to $599.99 FREE!* $25.95 $38.94**
$600 And Up FREE!* $33.95 $46.94**
*Address must be within the 48 Contiguous States and deliverable by USPS. Total order weight must not exceed 10 lbs. Certain exclusions apply.
**Address must be within the 48 Contiguous States. Not available to PO boxes. Total order weight must not exceed 15 lbs. Certain exclusions apply.

QUICK LINKS

Joe's Value Shipping · Standard Shipping · RUSH · UPS 2nd Day Air · UPS Next Day Air · International Shipping
Hazardous · Prop 65 · Oversized · Drop Ships UPS · Truck Shipments · Processing Time


JOE'S VALUE SHIPPING (UPS SurePost)

BIGGER, FASTER, CHEAPER - Carrying more, further distances at faster speeds, for less money!
Delivery 6-9 business days after the package leaves our facility. Available for addresses inside the 48 Contiguous States only.

For years, we’ve heard we needed to do something about the price of shipping. Last year, we took a big leap and were able to lower the cost of shipping, even though our costs had risen, but it wasn't good enough for us. This year we've worked extra hard to get shipping costs even cheaper and to deliver your package faster. “Joe’s Value Shipping” option is now a FASTER and CHEAPER way to get a package! Joe's Value Shipping is available for orders within the 48 Contiguous States. You must be able to accept a package, via the United States Postal Service (USPS). To qualify for Joe's Value Shipping, your total order weight must not exceed 10 lbs., must not be drop shipped, truck shipped or be considered too large by Postal Service Standards. Certain items such as 25, 50 or 100 sheets of watercolor paper, matboard, furniture, gallon sized gesso and oversized items exceed the restrictions given by UPS and USPS, therefore cannot travel via the JVS method.


STANDARD SHIPPING

Delivery within the 48 Contiguous States — 5-8 business days after the package leaves our facility.
Delivery for all shipments to customers in HI, AK, PR, AE, AA, AP — 8-14 business days after the package leaves our facility.

Standard Shipping is the faster option, short of UPS 2nd Day Air. Orders are shipped according to the best available rate and transit time, as determined by our computers, based on package weight and destination. This method of shipping utilizes UPS, SurePost or USPS Priority Mail for shipments to customers within the 48 Contiguous States. This method of shipping utilizes USPS Priority Mail, for shipments to customers in APO's, HI, AK, and PR.


RUSH (Same Day Processing)

Order leaves same business day if placed before 12:00pm (noon) EST. If placed after that time, order leaves following business day.

For an additional $5.99 fee, you may want to consider adding a RUSH to your order. This will move your order to the head of the line, making sure it leaves our distribution center that business day. In order to make this possible, we will have to receive your order no later than 12:00 pm Eastern time. If your order is received after that time, the RUSH will ensure that your order leaves on the following business day. A RUSH will not affect the delivery or travel time of your order, it guarantees to prioritize your order’s movement within our distribution center. RUSH Priority is automatically included, for no additional charge, with all UPS 2nd Day Air and UPS Next Day Air Orders.


UPS 2 DAY AIR SERVICE

Delivery 2 business days after the package leaves our facility. Available for addresses inside the 48 contiguous states, plus AK, HI, PR, GU and VI. Orders received after 12:00 pm (noon) EST will ship out the following business day.

If you're in need of expedited delivery, you may upgrade to UPS 2nd Day Air. Your order will be delivered on the 2nd business day, after the ship date. Orders received after 12:00 pm (noon) EST, will ship out the following business day. 2nd Day Air shipments will be released Monday through Friday. Air services are not available to PO boxes, APO's, FPO's, and DPO's. Hazardous/flammable items are restricted from air shipping methods. Certain exclusions apply.

Your 2nd Day Air rate is determined during checkout based on package dimensions, weight and destination.

For shipments to customers within the 48 Contiguous States - 

If your total order weight does not exceed 15 lbs., and does not contain any oversized items*, you may upgrade to UPS 2nd Day Air for an additional $12.99 (on top of the Standard Shipping rate for your order). If your total order weight exceeds 15 lbs., or your order contains any oversized items*, actual freight charges apply. You will receive a freight quote for air shipment after the order has been placed.

For shipments to customers in AK, HI, PR, GU and VI - Actual freight charges apply. You will receive a freight quote for air shipment after the order has been placed.

*Oversized items require additional freight charges, and may include portfolios, sheet paper, Gatorboard, Perfect Show Mat Systems, individual canvas, canvas rolls, large canvas, print racks, easels, furniture, and digital projectors.
 
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UPS NEXT DAY AIR SERVICE (Not Available Online; Call For Rates)

Delivery 1 business day after the package leaves our facility. Available for addresses inside the 48 contiguous states, plus AK, HI, PR, GU and VI. Orders received after 12:00 pm (noon) EST will ship out the following business day.

If you're in need of expedited delivery, you may upgrade to UPS Next Day Air, a guaranteed service. Your order will be delivered on the 1st business day after the ship date. Orders received after 12:00 pm (noon) EST will ship out the following business day. Next Day Air shipments release Monday through Friday. Air services are not available to PO boxes, APO's, FPO's, and DPO's. Hazardous/flammable items are restricted from air shipping methods. Certain exclusions apply.

Your Next Day Air rate is determined based on package dimensions, weight and destination. All NEXT DAY AIR shipments require actual freight charges to be calculated. Please call and speak to a representative for the applicable cost.

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HAZARDOUS/FLAMMABLE MATERIALS

Items that are considered hazardous or flammable cannot be shipped by USPS, nor any method that requires air transportation. Items like aerosol sprays and turpentine, for instance, cannot be shipped by UPS 2nd Day Air or Next Day Air, nor can these items be shipped to addresses outside the 48 Contiguous States by US Postal Service.


PROP 65

California Proposition 65 — This product contains a chemical known in the State of California to cause cancer, birth defects, or other reproductive harm.


OVERSIZED AND OVERSIZED PLUS

Items that are oversized require special handling requirements and fall under special regulations by many shipping carriers. There may be additional handling charges or the item may be limited to certain shipping methods. You will be contacted by customer service prior to billing to discuss actual shipping costs.


DROP SHIPS UPS

These items ship directly from the manufacturer. Please allow additional time for delivery.

Items shipped directly from the factory, may require an additional cost for shipping and handling. Some items shipped directly from the factory may not be eligible for express shipping. You will be notified if the item you ordered cannot be shipped express. Keep in mind, once an item has been placed on order with the manufacturer the process can’t be stopped. If you change your mind, your refund will be minus the shipping charges incurred to get the item to you and then returned. Often, a manufacturer will charge a restocking fee. This amount, will also be deducted from your refund.


TRUCK SHIPMENTS

Truck Shipment items are exempt from our regular shipping chart and require a specific freight quote. You will be contacted by customer service prior to billing to discuss actual shipping costs.

An item or large order shipped by truck, whether direct from the factory or from Cheap Joe’s, will incur a shipping charge. If your delivery is residential or to a non-loading dock facility, you are required to select one of our White Glove Service options below. When your order includes items in addition to the truck ship item, you may count the price of the truck ship item towards the Free Freight policy. That way the other items can ship free.

IMPORTANT TIPS TO RECEIVING A TRUCK SHIPMENT

NOTE: Freight Liners will only guarantee a delivery if damage is reported within 10 business days. Cheap Joe’s is not responsible for damage reports occurring outside this 10-day window.

If the driver is present:

  1. Count all boxes to make sure that all have been delivered.
  2. Carefully inspect the cartons for even the slightest damage (creases, dents, holes etc).

If slightest damage is apparent:

  1. Uncarton and inspect goods for damage.
  2. Note the carton markings (creases, dents, holes) on the driver’s delivery receipt.
  3. DO NOT ACCEPT DELIVERY IF PRODUCTS WITHIN ARE DAMAGED!
  4. Contact Cheap Joe’s Art Stuff at (800) 227-2788 for assistance and to advise if a replacement is needed.
  5. If possible, please provide pictures – documenting this process could help expedite your claim with the freight carrier.

If the driver is not present: 

  1. Do not move the package from the receiving area.
  2. Do not discard cartons or packaging material.
  3. Call the Carrier to report damage and request an inspection.
    The Carrier may advise that they will inspect the goods, or the Carrier may advise that the inspection will be waived. Be sure to note the name of the representative with whom you are speaking, when you called and what they say.
  4. Contact Cheap Joe’s Art Stuff at (800) 227-2788 for assistance and to advise if a replacement is needed.
  5. If possible, please provide pictures – documenting this process could help expedite your claim with the freight carrier.

PROCESSING TIME

Please allow 1-5 business days for your order to process in the warehouse before shipping. If you require speedier service, please select RUSH (Same Day Processing) during checkout or contact a customer service representative (800) 227-2788 to discuss expedited shipping options.

About us
Cheap Joe's Art Stuff
Find all your favorite and brand new fine art supplies and craft supplies at discount prices, here at Cheap Joe's Art Stuff. Shop the finest quality artist paints, brushes, canvas, easels, drawing supplies, watercolors, oils, acrylics and tons more!
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Cheap Joe's Art Stuff
374 Industrial Park Dr.
Boone, NC 28607
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(800) 227-2788
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