Do you need to change an item on an order you've placed? You can review and modify your order as long as it has not been processed. Just visit My Account and click on View Order History. You'll have the ability to edit and update your order if it has not been processed.

If you didn't find the answer to your question/s in our online help system or in our Frequently Asked Questions–Knowledge Base, click one of the links above to contact our top notch customer service department. We're happy to help you complete an online order, and/or answer any product questions you might have.

Have you tried contacting us, and Not Received a Reply?

If you have used any of our online forms to contact us in the past, but have not received a reply, your ISP or email client application could be blocking our email response from CheapJoes.com. If you suspect that this has happened, please review the help section of your email program to see how to lessen or remove completely the settings that filter or block incoming email.

(If you have a junk or spam folder you might want to review the email in this folder for an email from us... if you find one, you can normally approve that email/email address as one you wish to receive in the future – see the help section of your email program for more details)

Once you've established what has happened and resolved the issue as described above, you should be able to receive email from us, please contact us again with your question.

Want to find our for sure?

Want to check to see if your ISP or email client is blocking email received from CheapJoes.com? You may try subscribing to our Cheap Joe's Email Newsletter (full of special offers & product announcements). If you don't receive a subscription acknowledgement on the day you subscribe, you will know that messages from CheapJoes.com are being blocked or deleted automatically by your ISP or email application.