Your Security On CheapJoes.com

Is Cheap Joe's Art Stuff Web Site Secure?
Is My Order and Credit Card Information Secure?

ABSOLUTELY! We take many measures to ensure the security of your personal information. Our shopping cart software has an SSL (Secure Socket Layer) foundation that is an encryption standard. Encryption means to convert computer data and messages to something incomprehensible by means of a key, so that it can be reconverted and un-encrypted only by an authorized recipient holding the matching key. So long as you are using an SSL compliant browser such as Netscape Navigator and/or Microsoft Internet Explorer, you'll be able to perform secure transactions of all personal data.

Error Messages

At no time when you receive an error message will it endanger your personal information. Why do we sometimes have errors? We strive to have an error free web environment and to make your shopping with us an error free environment, but occasionally you may receive an error message. We do have to perform regular server (the computer that our site data is actually on) maintenance that will cause occasional down time (time that our site is inaccessible). This is normally done during lower traffic times. Other error messages may arrive from unusually high traffic volume (lots and lots of people surfing the site).

If you have any questions about our site do not hesitate to ask. We have quite a large site and may not be aware of an error that you may encounter. Please contact us at webteam@cheapjoes.com. In the meantime...happy art and web surfing with Cheap Joe's.

Privacy And Security Policies

At Cheap Joe's Art Stuff (CJAS) we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.

Who has access to my information?

The information you provide is controlled by Cheap Joe's Art Stuff, 374 Industrial Park Drive, Boone, NC 28607 ("Data Controller").

What information do we collect and how do we use it?

• When you place an order, we need to know your email address, delivery and billing address, RememberMe password (if applicable) and company name if you are a business. You may optionally provide your fax, mobile number and website address which helps us contact you urgently if there is a problem with your order.
  
  
• In order for our customers to save time on future purchases, this information can be optionally saved in our RememberMe system which will then reside on our own Cheap Joe's Art Stuff server.
  
  
• We may provide your telephone number to a courier should they need to contact you regarding your delivery.
  
  
• If you choose to pay by credit or debit card, you will be asked to provide your card details on a secure form using 128-bit encryption. These are held securely on our own in-house web servers and transferred securely to our electronic order processing system. All credit card refunds are made through Cheap Joe's Art Stuff who ensure the correct card is credited.
  
  
• When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.
  
  
• We personalise your shopping experience by recommending products through the use of cookies. A cookie is used to store your profile against which recommendations are made.
  
  
• We use a cookie to store your shopping cart contents during your visit.
  
  
• We may from time to time analyse your personal information and profile to enable us to review, develop and improve our products and services which we offer and to enable us to provide you with relevant information through our marketing program. If you do not wish to receive information regarding new products and services, company news, or changes to this website, you may opt-out by setting your preferences under your account.
  
  
• We may use your personal information in the prevention and detection of fraud.
  
  
• We may use your information to administer any prize draws or competitions you may enter.

How do we protect your information?

When you place an order with us, we take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of the Data Controller and Commerce V3, who handle the technical management of our website can access your information. Only the Data Controller will process your information for completion of your order. In accordance with established data protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorized access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties?

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.
We employ other companies and individuals to perform functions on our behalf. These may include packaging companies to fulfill orders, couriers to make deliveries, USPS to send post, and marketing companies to inform you of our own new products and services. These companies will have access to your personal information, but may not use it for any other purpose and are required to process the data in accordance with US Privacy Policy legislation.

Your consent and rights

By using our website you consent to the collection and use of this information by Cheap Joe's Art Stuff. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.
Please note the information you provide will not be transferred out of the US.
Under US Privacy Policy legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by mail or email) to the address below.

Your comments

We welcome comments on our privacy policy. Please email your questions and comments to »info@cheapjoes.com or call us at 1-800-227-2788. Alternatively, you can write to us at the following address:

Cheap Joe's Art Stuff
374 Industrial Park Drive
Boone, NC 28607